Xpact For Impact – Remote Mentoring For Young People

Expert SEND Support & Alternative Provision

Integrated services supporting children, parents and professionals

Click the links below for information about each service

Mentoring Through Gaming

Wellbeing Mentoring

Online Tutoring

In Person Tutoring

Exam Preparation

Home Education Support

Curriculum Support

Counselling

Equine Therapy

Aviation & Pilot Tuition

Holistic Support for Every Step of Your Journey

For young people and their families.

Watch our two-minute video to quickly learn more about Xpact services.

If you still have questions, visit our FAQ page, or arrange a no pressure call back with one of our friendly team.

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Professional Services:

Peace Of Mind

Bespoke Education
for young people with (SEND). All staff DBS & safeguarding trained.

Professional Reports:
to evidence and support diagnoses, annual reviews & EHCPs

Online & in person:
Tutoring, mentoring and support using, gaming, or your child’s special intestest.

Approved supplier:
for many local authorities. Funding by EHCP, school, or personal budget.

Speak to specialists:
Teachers, behaviour therapists, mentors, councillors, SENCo & SEND Consultants.

Call us today to start your journey

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Measurable Results

Our approach is built to be clear, accountable, and child-centred.

With Xpact’s Impact Reporting you can see what happens in low-demand sessions, what we look for, and how progress can be recorded when requested.

We also explain the evidence base behind our work for parents and carers.

Safe & Secure

The safety, wellbeing and happiness of our young people sits at the forefront of everything we do.

WE ENSURE EVERY YOUNG PERSON IS PROECTED WITH:

Strict safeguarding policies.
Clear reporting lines & designated safeguarding leads.
All staff enhanced DBS certified

Parents, carers and commissioners can request adjustments to ensure provision remains comfortable, low-demand and child-led.

Who we support

Our team are trained to support young people who are struggling with anxiety, ADHD, autism, ODD, OCD, attachment, bereavement, and trauma.

We work in a low demand environment, giving people a space to thrive and learn strategies to improve their social and emotional well-being in the place they feel most comfortable.

Our staff listen, chat and offer whatever support is needed.

Who We Are

Xpact Services bring together experts in education, health and care. We provide specialist support including mentoring, tutoring, and alternative provision service supporting children and young people with a range of needs, including SEND, anxiety, and disengagement from education. We combine education, wellbeing, and therapeutic approaches to create meaningful, measurable progress.

Our approach supports emotional wellbeing as well as academic development. We provide structured personalised learning, and reporting, alongside other services such as counselling, support with SEND processes such as tribunals and application processes.

We work with young people’s interests including a play-based model, using gaming to build trust, reduce pressure, and create a safe space where young people feel understood and motivated to engage.

We are led by a multi-agency team with both professional expertise and lived experience, including:

Mental health support specialists, including lived experience of raising children with SEND (including autism)
Experienced teachers, including a SENCO, with backgrounds in special schools and alternative provision
A specialist in positive behaviour support
Councillors

All mentors are trauma-informed, safeguarding-trained, and highly skilled to build connection and confidence.

Testimonials

Our son has ADHD and autism, and emotional regulation has always been the biggest challenge. He would go from calm to overwhelmed in seconds, and nothing seemed to help him understand what he was feeling or why. Xpact has been a turning point for him. He’s learned to recognise his emotions, pause before reacting, and use strategies that actually work for him. The mentor has been patient, consistent and incredibly skilled at bringing out the best in him. The reports Xpact have provided for his EHCP have been detailed, accurate and helpful. They’ve highlighted his strengths, explained his needs clearly, and offered practical recommendations that school has started putting in place. For the first time, we feel like his support truly reflects who he is and what he needs. It’s made a huge difference to his wellbeing, and to our family as a whole.”

Parent, (Cardiff, Wales)

We began working with Xpact when one of our pupils, who struggled with severe anxiety and school avoidance, refused all in-person interventions. The mentoring through gaming was a turning point. It gave him a relationship first, learning second—exactly what he needed. His attendance at online sessions has been excellent, and we’ve seen huge improvements in communication, emotional regulation and self-esteem. The professional updates and reports provided have been incredibly valuable for our EHCP reviews. Xpact has become an essential part of our alternative provision offer.

SENCO, (Secondary School, Kent)

After losing his grandad, our son completely withdrew. He stopped talking about his feelings and pushed everyone away. We were worried he’d never process what had happened. Through Xpact, he found a place where he could talk at his own pace—or sometimes not talk at all, and just be. The mentor was patient, calm and gentle, using the games he loved to help him express emotions he couldn’t say out loud. He’s smiling again. He’s coping better. Most importantly, he has someone he trusts to share the heavy feelings with. We are truly grateful.”

Parent (Colchester, Essex)

We have tried so many services over the years, all of which ended in pressure, overwhelm or total shutdown. The PDA and OCD together make day-to-day life incredibly challenging for him—and for us. Xpact has been different. The mentor adapts to him, not the other way round. There is no demand, no judgement, just connection through something he enjoys. He feels in control and understood. We’ve seen a huge decrease in his anxiety, better emotional regulation and even moments of pride in himself. That might sound small, but to us it means everything.

Parent (Fowey, Cornwall)

As a Registered Manager, I’ve supported this young adult for several years, and building trust has always been incredibly difficult for them. They’ve experienced so many changes in professionals that they simply stopped letting new people in. When we introduced Xpact’s mentoring, we weren’t sure how much engagement to expect. What happened has been remarkable. Their mentor built a connection in a way we haven’t seen before—patiently, consistently, and without pressure. The gaming-based approach provided a safe, familiar space for them to open up. From there, it developed into genuine, meaningful conversations that have helped them understand their emotions and make more positive choices. We’ve seen improvements in their emotional stability, confidence, and overall wellbeing. For the first time, they have a professional relationship they value and rely on, and that consistency has made a significant difference to their daily life. Xpact has provided exactly the kind of relationship-based support that young people in care need but so rarely receive. It has genuinely changed things for them.”

Registered Manager / Carer (Norwich, Norfolk)

As a foster parent, I’ve seen how hard it is for young people in care to build trust. Our young person had experienced so much loss and disruption that forming relationships felt impossible. Xpact managed to reach him in a way no other service had. The mentor became a consistent, reliable adult in his life—someone who understood his humour, his interests and his boundaries. He now looks forward to his sessions and uses them to talk through things he finds overwhelming. It has been one of the most stabilising parts of his week. This support has made a real difference to him—and to our whole household.

Foster Carer (Watford)

(01622) 477028